How do I choose the size for the magnetic strip for my cable?
You will get to choose the size via the BackerKit survey after the campaign has ended.
Last updated: September 01, 2020 07:30
When would I be charged for the shipping?
Shipping charges can be paid after the campaign has successfully ended.
Last updated: September 01, 2020 07:30
What kind of leather is used?
The product is made of premium quality, long-lasting faux leather. It is a non-animal product, and no animals were harmed.
Last updated: September 01, 2020 07:30
How many magnetic strips do I need for a regular length wire?
For a standard-sized wire 8 to 10 magnetic strips are required.
Last updated: September 01, 2020 07:30
Which material the AWO case is made of?
AWO case is made of a high-quality durable MDF.
Last updated: September 01, 2020 07:30
Can I choose different magnetic strip sizes in one order?
For more than one case ordered, you can choose different sizes per case individually. Inside a case, you will get all same sized magnetic strips.
Last updated: September 01, 2020 07:30
Do all magnetic strip sizes cost the same?
Yes, prices are the same for all the sizes.
Last updated: September 01, 2020 07:30
What kind of wires can AWO organize?
AWO can organize wires of smartphones, tablets, and laptops easily.
Last updated: September 01, 2020 07:30
Can I organize my PC wires using AWO?
Absolutely yes. You can make your PC wires look elegant and organized at the same time using AWO.
Last updated: September 01, 2020 07:30
Can I pledge for a larger amount than the available reward amounts?
You can add more AWO cases during the survey process. Please avoid adding a pledging amount more than the available reward price.
Last updated: September 01, 2020 07:30
Can I get a refund?
The funds are being raised to start manufacturing as soon as we get the money. Throughout the campaign, we will analyze the number of orders and start ordering raw material and book time with the manufacturer accordingly. Many hidden processes are going on behind the scene, to make any project successful. So, as soon as we get the money from the Kickstarter it becomes nonrefundable. Please back this project responsibly.
Last updated: September 01, 2020 07:30
Does AWO come with a warranty?
We believe in 100% transparency with our backers. Presently, it is hard to tell about the longevity of magnetic strips without the extensive use of it. We are working towards consolidating it shortly.
Last updated: September 01, 2020 07:30
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.